How do I edit or revoke a learner's credit? [Program Specialist instructions]

How do I edit or revoke a learner's credit? [Program Specialist instructions]

This article is intended for Moses/Weitzman Health System employees only.  If you are a learner and your credit type and/or amount is incorrect, please submit a ticket.

Scenario: 

There may times as a Program Specialist that you need to edit or revoke awarded credit for a learner. This may occur if a learner claims credit too early in a series. This may also occur if a learner chooses an incorrect profile field value and become eligible for a different credit type than needed. As a Program Specialist, you may delete the first credit type and then award another credit type. The learner should also update their profile to the correct selection to prevent this scenario from reoccurring. Reference How I update my user profile? if needed.

Step-by-Step Instructions:


DIRECTIONS
SCREENSHOT
Navigate to the activity site and select the Course Reports tab

Select the Award Credits tab.

Select the learner along the left side. Then, select the Edit Awarded Credit button. 

Select the credit type that needs to be modified or revoked.

Then, you may complete one of the following options:
  1. Select "Award/update this credit type and enter the correct number of credits in the "Credits" field
  2. Select "Delete this credit type" to revoke credit (use this option if the learner claimed credit too early)
  3. Change the credit type using the "Change any X credit to" dropdown

Then, select the Next button. Last, select the Confirm button on the following screen.