Participants register for the course/session after the start of session and are therefore not able to enter the child course. The participant may reach out to you and you can troubleshoot by manually enrolling them into the individual session.
DIRECTIONS | SCREENSHOT |
Navigate to the child activity site and select the Enrollments tab. | |
Select the Search and Enroll subtab. Search for their name and select Apply. *Note: Participants must have created an account at this point. | |
Check off their name and select the Enroll user button. | |
Select the Confirm button on the next screen. |