Prescription for Play (P4P) FAQ's

Prescription for Play (P4P) FAQ's

Ordering Frequently Asked Questions (FAQ's)

Q: How do I determine the amount of supplies I need?
A: When calculating what you require, please consider:
  1. The number of medical providers at your clinic site who are participating in the Prescription for Play program
  2. The approximate number of well-child visits (18 to 36 months of age) those medical providers will have within a chosen timeframe (e.g., 3, 6, 9 months). 
  3. Space for storing your supplies. Please order with care, as if you order more than can be stored, they cannot be returned.
Q: How often do I give out the P4P Kit?
A: Each patient should receive one kit during the 18, 24, 30, or 36 month routine wellness exam. One kit per child. However, we encourage you to promote learning through play at all visits. Helpful resources are available at: and

Q: How many of the DUPLO® brick kits and caregiver brochures can I order at once?
A: The minimum order is 6 boxes. There are 36 brick kits and 36 brochures per box. Remember not to order more than you can store at one time.

Q: How often can I order P4P supplies for my clinic?
A: As often as you need to. We recommend frequent monitoring of your stock and allowing about 8-10 weeks for a new order to arrive.

Q: What is the size of each box?
A: Each shipping box is 15 inches long x 11.73 inches wide x 11.5 inches tall.

Q: Who do I contact if I do not receive my order or if my order is incorrect?
A: For any order issues, submit a ticket and a representative from our team will respond as soon as possible.

Q: Can I be a Site Coordinator for more than one site?
A: Absolutely.

Q: My clinic has more than one site; can I order for multiple locations at once?
A: Yes, but all orders involving different delivery addresses will need to be made separately. You may order for multiple sites on a single form if all the boxes are shipping to the same address.

Q: Are there any costs for me or my organization to participate in this program?
A: Everything is free to you. We do ask that you set aside time to review the materials and participate in the training.

Q: What happens to my portal account if I move to a new practice?
A: You will still have access to your account and be able to utilize all of the free resources that the portal has to offer. Please edit your profile in the portal by clicking on your name in the top right corner after you have logged in, select “profile”, and select “edit profile” under user details to update your information.

Q: How do I start implementing P4P at my new organization?
A: We are so happy that you’d like to start implementing Prescription for Play at your new organization! The portal has Getting Started resources, with guidance on how to talk about the program and get your new team members on board. We suggest that you review our Startup Checklist, Implementation Checklist, and Program Manual. At any time, P4P program specialists are happy to assist you with any implementation questions. Please reach out at

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